Many times if a discount promo is not working, it has to do with Snowflake Bentleys. These are a custom product we craft for the Vermont Snowflake Museum, and as such, are their proprietary designs, so we are not allowed to discount them.
If you have them in your shopping cart, your promo code may not apply.
There is also a limit of one promo code per order.
For our BUY6GET1 free promotion, certain exclusions apply. Snowflake Bentley ornaments, Sleigh Bell, Ornament Bell and Mini Bell ornaments are excluded. Ornament collections are also not included in this promotion. Not valid on wholesale orders.
If you're facing a different issue with promotional codes, we apologize for the trouble.
Please give us a call, we're here, in Vermont, Monday to Friday, 8:30 a.m. to 5 p.m., Eastern time.